If you cannot deactivate your Pobuca Connect account, you are probably receiving this message: 'Oops! Something went wrong. Please check if there is at least one administrator in the co-workers list!'

To overcome this issue, follow these steps:

  1. Click on 'Settings' on the left side menu of Pobuca Connect web app
  2. Click on 'Co-workers panel'
  3. Check if you are the only user/co-worker who has the 'Administrator' role 

If you are indeed the only user who has the 'Administrator' role, you have two options to deactivate your account:

  1. Assign the 'Administrator' role to another co-worker. If you choose this option, you will be able to deactivate your account after assigning the role to the other co-worker. This happens because Pobuca Connect requires at least one Administrator to exist in order to function.
  2. Deactivate your whole Pobuca Connect tenant. Keep in mind that when you do so, all the user/co-worker accounts connected with this tenant will automatically be deactivated. To   deactivate your whole Pobuca Connect tenant: click on Settings > Edit company > Deactivate address book
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